Privacy Policy
Introduction
Welcome to Pretty Plants, owned and operated by VERSATILE GENERAL TRADING AND SERVICES FZC LLC (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://prettyplants.ae (the “Site”).
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Account Information: Username, password, and other credentials for accessing your account.
- Other Information:
- Technical Information: IP address, browser type, operating system, and browser’s details.
- Cookies: Cookie files stored on your device that help us recognize you and customize your experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Transactions: To complete your purchases and manage orders.
- To Provide Customer Support: To respond to your inquiries and provide assistance.
- To Improve Our Services: To enhance the functionality and user experience of our Site.
- To Send Promotional Communications: To inform you about special offers, new products, and other updates (you can opt-out at any time).
- To Comply with Legal Obligations: To adhere to legal requirements and protect our rights.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or serving our customers.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Rectify Your Information: Correct any inaccuracies in your personal data.
- Erase Your Information: Request the deletion of your personal data under certain conditions.
- Restrict Processing: Request the restriction of processing your personal data under certain conditions.
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at the email address provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@prettyplants.ae
Address: VERSATILE GENERAL TRADING AND SERVICES FZC LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah – UAE
Thank you for choosing Pretty Plants. We appreciate your trust and are committed to protecting your privacy.
