Terms & Conditions

Introduction

Welcome to Pretty Plants, a website owned and operated by VERSATILE GENERAL TRADING AND SERVICES FZC LLC (“we,” “us,” “our”). By accessing or using https://prettyplants.ae (the “Site”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using the Site.

Acceptance of Terms

By using the Site, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Site.

Use of the Site

1. Eligibility: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are 18 years of age or older.

2. Account: To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Prohibited Conduct: You agree not to:

   • Use the Site for any unlawful purpose.
   • Interfere with or disrupt the operation of the Site.
   • Upload or transmit any harmful code or viruses.
   • Impersonate any person or entity.

Orders and Payments

1. Product Availability: All products displayed on the Site are subject to availability. We reserve the right to limit the quantity of any product we supply and to discontinue any product at any time.

2. Pricing: Prices for products are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.

3. Payment: Payment must be made in full at the time of ordering. We accept various payment methods, as indicated on the Site.

4. Order Confirmation: After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order but is merely an acknowledgment of receipt. We reserve the right to accept or decline your order at any time.

Shipping and Delivery

1. Delivery Time: Delivery times are estimated and may vary based on location and product availability. We are not responsible for delays beyond our control.

2. Shipping Costs: Shipping costs will be calculated at checkout and added to the total order amount.

3. Risk of Loss: All items purchased from the Site are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Refunds

1. Return Policy: Our return policy is available on the Site and may be updated from time to time. Please review the return policy before making a purchase.

2. Refunds: Refunds will be processed according to our return policy. We reserve the right to refuse a refund request if it does not comply with our policy.

Intellectual Property

1. Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of VERSATILE GENERAL TRADING AND SERVICES FZC LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

2. Use: You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, VERSATILE GENERAL TRADING AND SERVICES FZC LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site.

Indemnification

You agree to indemnify, defend, and hold harmless VERSATILE GENERAL TRADING AND SERVICES FZC LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the Site or your violation of these Terms.

Governing Law

These Terms and any disputes arising out of or related to these Terms or the use of the Site shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitute your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@prettyplants.ae
Address: VERSATILE GENERAL TRADING AND SERVICES FZC LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah – UAE